One Word " Customer Service "
Tony
Thanks, Toronto Wireless. Customer service is based on conversations. Thanks for continuing the convo.
Cheers,
Tony
Well said, through conversation and relating to the CSX.
Sometimes bending the rules is needed.
I've worked a CSR role before and have made a lot of CSX happy by offering solutions beyond company policies.
For that, CSX kept returning to me for service.
Relating to a csx on a "one" to "one" basis is sometimes needed; rather then a "company" to "one" basis.
Well said Brian, sometimes you have to offer the customer that personal feeling, and I hope that is the direction that WIND plans to go towards
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