International Roaming

Flat Rate Standard Roaming

FLAT RATE STANDARD ROAMING

WIND offers roaming in 200+ countries and territories around the world. To make it easy for you to predict how much you'll be spending when you travel, we've divided the world into five roam zones with standardized rates. We'll send you a welcome text message detailing service rates in each new country you travel to as a reminder.

ACTIVATE ROAMING

Hit the road running by activating your roaming before you leave. See our instructions at the bottom of the page.

Unlimited US Roaming Add-on

U.S. ROAMING ADD-ON

WIND is the first Canadian carrier to give you true mobile freedom in the U.S. Get 1 GB full-speed data, unlimited text and 2400 minutes of CA/U.S. talk while roaming in the continental U.S., Alaska and Hawaii for only $15/month. Check out included features in the U.S. table below or see our FAQs.

GET U.S. ROAMING

Dial *134# from your WIND phone to activate or visit My Account.

World Traveller Add-On

WORLD TRAVELLER ADD-ON

Get reduced rates of 20¢/min, 15¢/text and $1/MB in over 50 countries around the world with our World Traveller Add-on. For a full list of countries, roaming partners, and rates click here.

ADD WORLD TRAVELLER

Get it by dialing *233# from your WIND phone or visit My Account.

International Roaming Zones

world-map
  • ZONE 1: U.S.
  • ZONE 2: Americas
  • ZONE 3: European Union
  • ZONE 4: Europe
  • ZONE 5: Rest of the world

Select a zone

ZONE 1

U.S.

U.S. Roaming Add-On

Data, Text and 2400 minutes of CA/US-wide Talk. Only $15/mo with eligible plans.
Calls within the country 15¢/min 2400 minutes
Calls to Canada and incoming calls 15¢/min 2400 minutes
Calls to rest of the world $3.50/min $3.50/min
Outgoing text 5¢/text Unlimited
Incoming text FREE Unlimited
Data 5¢/MB 1 GB full-speed

ZONE 2

AMERICAS (Excluding US & Cuba)

Standard flat-rates 

World Traveller Add-On $8/mo

Reduced rates in over 50 countries.

Note: reduced rates vary by country.

Click here for a full list of countries, roaming partners, and World Traveller add-on rates.

Calls within the country $3/min from 20¢/min
Incoming calls $2/min from 20¢/min
Calls to Canada $3/min from 20¢/min  
Calls to rest of the world $3.50/min $3.50/min 
Outgoing text 75¢/text 15¢/text 
Incoming text FREE  FREE
Data $20/MB  $1/MB

ZONE 3

EUROPEAN UNION

Standard flat-rates

World Traveller Add-On $8/mo

Reduced rates in over 50 countries.

Note: reduced rates vary by country.

Click here for a full list of countries, roaming partners, and World Traveller add-on rates.

Calls within the country $1/min from 20¢/min
Calls to Canada & Incoming Calls $2/min from 20¢/min
Calls to rest of the world $3.50/min $3.50/min
Outgoing text 50¢/text 15¢/text
Incoming text FREE FREE
Data $5/MB $1/MB

ZONE 4

EUROPE (Outside the European Union)

Calls within the country and incoming calls $2/min
Calls to Canada $2.5/min
Calls to rest of the world $3.5/min
Outgoing text 75¢/text
Incoming text FREE
Data $20/MB

ZONE 5

REST OF THE WORLD

Standard flat-rates

World Traveller Add-On $8/mo

Reduced rates in over 50 countries.

Note: reduced rates vary by country.

Click here for a full list of countries, roaming partners, and World Traveller add-on rates.

Calls within the country and incoming calls $3/min from 50¢/min
Calls to Canada $4/min from 50¢/min
Calls to rest of the world $4/min $3.50/min
Outgoing text $1.50/text 20¢/text
Incoming text FREE FREE
Data $20/MB $1/MB

Roaming Zone Countries

  • U.S.
  • Anguilla
  • Antigua & Barbuda
  • Argentina
  • Aruba
  • Bahamas
  • Barbados
  • Belize
  • Bermuda
  • Bolivia
  • Brazil
  • Cayman Islands
  • Chile
  • Colombia
  • Costa Rica
  • Dominica
  • Dominican Republic
  • Ecuador
  • El Salvador
  • French Guyana
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guyana
  • Haiti
  • Honduras
  • Jamaica
  • Martinique
  • Mexico
  • Montserrat
  • Netherlands Antilles
  • Nicaragua
  • Panama
  • Paraguay
  • Peru
  • Puerto Rico
  • Reunion Island
  • Samoa
  • St. Barthelemy
  • St. Kitts & Nevis
  • St. Lucia
  • St. Martin
  • St. Vincent & the Grenadines
  • Suriname
  • Trinidad & Tobago
  • Turks & Caicos
  • Uruguay
  • Venezuela
  • Virgin British Islands
  • US Virgin Islands
  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Norway
  • Lichtenstein
  • Iceland
  • Moldova
  • United Kingdom
  • Albania
  • Andorra
  • Armenia
  • Belarus
  • Bosnia Herzegovina
  • Croatia
  • Faroe Islands
  • Gibraltar
  • Greenland
  • Guernsey
  • Isle of Man
  • Jersey
  • Kosovo
  • Macedonia
  • San Marino
  • Turkey
  • Ukraine
  • Vatican City
  • Afghanistan
  • Algeria
  • Angola
  • Australia
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Benin
  • Botswana
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Chad
  • China
  • Comoros
  • Congo
  • Congo RDC
  • Cuba
  • Djibouti
  • East Timor
  • Egypt
  • Equatorial Guinea
  • Ethiopia
  • Fiji
  • French Polynesia
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Guam
  • Guinea
  • Hong Kong
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Ivory Coast
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Korea (South)
  • Kuwait
  • Kyrgyzstan
  • Lao
  • Lebanon
  • Liberia
  • Libya
  • Macau
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Mauritania
  • Mauritius
  • Mayotte
  • Mongolia
  • Montenegro
  • Morocco
  • Mozambique
  • Nagorno Karabakh
  • Namibia
  • Nepal
  • New Zealand
  • Niger
  • Nigeria
  • Oman
  • Pakistan
  • Palestine
  • Philippines
  • Qatar
  • Russia
  • Rwanda
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Somalia
  • South Africa
  • Sri Lanka
  • Sudan
  • Syria
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Togo
  • Tunisia
  • Turkmenistan
  • Uganda
  • U.A.E.
  • Uzbekistan
  • Vanuatu
  • Vietnam
  • Yemen
  • Zambia
  • Zimbabwe

Activate Roaming 

SIM card

SWAP SIM CARDS

If you joined WIND before July 2012, visit any WIND Warranty Centre and they will do a simple swap of your old SIM card for one that can roam. If you are new to WIND simply activate your roaming. 

International roaming

ACTIVATE ROAMING

Dial *225# and follow the prompts under "roaming services" on your WIND phone or activate online at My Account under the "manage opt-in features" section.

SIM card

SWAP SIM CARDS

If you joined WIND before July 2012, visit any WIND Warranty Centre and they will do a simple swap of your old SIM card for one that can roam.

Hotspot

GET AN UNLOCK CODE

Call Customer Care at 611 from your WIND phone to request an unlock code.

Index

UNLOCK PHONE

Visit our FAQ section for full instructions on how to unlock your handset.

International roaming

ACTIVATE INTERNATIONAL ROAMING

Dial *225# and follow the prompts under "roaming services" on your WIND phone or activate online at My Account under the "manage opt-in features" section.

Reasons to Join 

NO

NO TERM CONTRACTS

At WIND you stay with us because you want to, not because you have to.

BYOD

BRING YOUR OWN PHONE

Earn service credits toward add-ons, long distance and pay-per-use roaming rates when you bring in your own phone and activate on an eligible smartphone plan.

No Hidden Fees

NO HIDDEN FEES

Earn service credits toward add-ons, long distance and pay-per-use roaming rates when you bring in your own phone and activate on an eligible smartphone plan.

 

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P.O. Box: 114
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Ontario
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