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jnewton
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jnewton

From Milton, ON

Is an Industry Watcher

I own a BlackBerry Tour

1 Posts

4 months, 4 weeks ago in Ideas and Suggestions

My comment would have to be simply.....be competitive with your loyalty build in customer service. All current carriers are more worried about taking time to argue minor billing inconsistancies then solving them. Empower your front line customer services reps to resolve issues on the first customer contact.
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